Shipping Policy
All orders placed at Prestige Tables ship free of charge within the United States. We do not currently offer international shipping.
Free Standard Shipping
Every order qualifies for free standard shipping — no minimum purchase required. Shipping is available to all 50 U.S. states, including Alaska and Hawaii (delivery times may be longer for remote areas).
Order Processing
Orders are processed within 1–2 business days of payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. You will receive an email confirmation immediately after placing your order, and a second email with your tracking number once the order has shipped.
Delivery Timeframes
Standard delivery typically takes 3–6 business days after dispatch. Estimated delivery windows:
- Continental U.S.: 3–6 business days
- Alaska & Hawaii: 5–10 business days
- Remote or rural addresses: May take an additional 1–3 days
Delivery estimates are provided by the carrier and are not guaranteed. Delays may occur during peak holiday periods or due to weather and carrier disruptions outside our control.
Order Tracking
Every order ships with full carrier tracking. Your tracking number will be emailed to you when your order leaves our warehouse. You can use this number to track your shipment on the carrier's website. If your tracking information has not updated within 3 business days of receiving your shipping confirmation, please contact us at contact@prestigetables.com.
Shipping Carrier
We ship via major U.S. carriers including USPS, UPS, and FedEx. The carrier is selected based on your delivery location and the fastest available service at time of dispatch.
Damaged or Lost in Transit
If your order arrives visibly damaged, please keep all original packaging and photograph the damage before opening the parcel. Contact us at contact@prestigetables.com within 48 hours of delivery with your order number and photos. We will arrange a replacement or refund at no cost to you — we do not require you to return a damaged item.
If your tracking shows delivered but you have not received the package, please allow 24 hours (parcels are sometimes scanned as delivered before final drop-off) then contact us and we will investigate with the carrier.
Address Changes
We begin processing orders quickly after placement. If you need to change your shipping address, please contact us immediately at contact@prestigetables.com. We cannot guarantee address changes once an order has been dispatched.
Questions?
Email us at contact@prestigetables.com or call +1-307-381-0251 (Monday–Friday, 9am–5pm MT). We aim to respond to all inquiries within 1 business day.