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Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your payment card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your payment option of choice, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@prestigetables.com

Delivery, Standard Conditions:

We will always discuss your delivery at time of order to ensure a smooth process. If you are located in an area that may attract additional cost, we will advise the most economical way to deliver the table. Areas likely to be affected are the Highlands, Offshore Islands, Northern Ireland and far West of Cornwall. Customers outside of the UK should contact us for a quotation, we have delivered tables all over Europe, the Middle East and further afield!
Similarly, if tables are needed in upstairs or basement locations then additional manpower may be required and costs will vary. Finally, even if a room is big enough for a table, the access needs to be considered. Difficult access doesn’t necessarily mean we cannot install, but we may have to advise a different table is used or flat pack and reassemble once taken to the room.